Please use this identifier to cite or link to this item:
http://www.ptolomeo.unam.mx:8080/xmlui/handle/132.248.52.100/2749
Title: | Implementación de un sistema Service Desk basado en ITIL |
Authors: | De La Cruz Ramírez, Anayeli Rosas Miguel, Roberto |
Keywords: | Implementación de un sistema Service Desk basado en ITIL |
Issue Date: | 11-Dec-2013 |
Abstract: | Implementación de un sistema Service Desk basado en ITIL |
Description: | Implementación de un sistema Service Desk basado en ITIL |
URI: | http://132.248.52.100:8080/xmlui/handle/132.248.52.100/2749 |
Appears in Collections: | Tesis 2012 |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.