Please use this identifier to cite or link to this item: http://www.ptolomeo.unam.mx:8080/xmlui/handle/132.248.52.100/2749
Title: Implementación de un sistema Service Desk basado en ITIL
Authors: De La Cruz Ramírez, Anayeli
Rosas Miguel, Roberto
Keywords: Implementación de un sistema Service Desk basado en ITIL
Issue Date: 11-Dec-2013
Abstract: Implementación de un sistema Service Desk basado en ITIL
Description: Implementación de un sistema Service Desk basado en ITIL
URI: http://132.248.52.100:8080/xmlui/handle/132.248.52.100/2749
Appears in Collections:Tesis 2012

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